GE Recalls Air Conditioning and Heating Units Due to Risk of Fire

Moisture accumulates near the unit's heater when vent door open, along with two shorted electrical components can create an electrical ground path and arcing.

Recall date: November 03, 2015
Recall number: 16-025
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  • GE Zoneline® Air Conditioners and Heating Units

    1 of 2 photos

    GE Zoneline® Air Conditioners and Heating Units

  • GE Zoneline with front panel removed

    2 of 2 photos

    GE Zoneline with front panel removed

Recall Summary

Name of product:

GE Zoneline® Air Conditioners and Heating Units

Hazard:

Moisture from outdoor air can accumulate near the unit’s heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

Consumer Contact:

GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.

Report an Incident Involving this Product

Recall Details

Units

About 33,500

Description

This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall:

 

Brand

Model Prefix

Serial Number (Begins with)

 

 

 

GE

AZ40E09E

AZ41E07E

AZ41E09E

AZ41E12E

AZ41E15E

AZ61H07E

AZ61H09E

AZ61H12E

AZ61H15E

 

AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ,  VS, VT, VV, VZ, ZS,  ZT,  ZV, ZZ

 

 

The model and serial numbers are printed on the rating plate that can be seen after removing the front panel. 

Incidents/Injuries

GE has received three reports involving smoke and/or fire associated with the unit’s heater resulting in about $30,000 of property damage. No injuries have been reported.

 

Remedy

Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit’s front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.

Sold at

GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.

Importer(s)

GE Appliances, of Louisville, KY  

Manufactured in

China

  • GE Zoneline® Air Conditioners and Heating Units

  • GE Zoneline with front panel removed