WindowTex Recalls Custom Roller Shades Due to Risk of Injury

A steel pin in the shade's idler can become dislodged and cause the shade to fall, posing a risk of injury from impact.

Recall date: December 16, 2014
Recall number: 15-047
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  • WindowTex Idler Roller Window Shade

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    WindowTex Idler Roller Window Shade

  • WindowTex Steel Pin Idler

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    WindowTex Steel Pin Idler

Recall Summary

Name of product:

Roller Window Shades

Hazard:

A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.

Consumer Contact:

WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.windowtex.com and click on the “Recall Information” link for more information.

Report an Incident Involving this Product

Recall Details

Units

About 6,800

Description

This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½ inch roller tube, and model number D20T, used with a 2 inch roller tube. 

Incidents/Injuries

WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported.

Remedy

Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.

Sold at

WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500.

Manufacturer(s)

Windowcraft Inc. dba. WindowTex, of Garden City Park, NY

Manufactured in

USA

  • WindowTex Idler Roller Window Shade

  • WindowTex Steel Pin Idler