NVIDIA Recalls Tablet Computers Due to Fire Hazard

The lithium-ion battery in the tablets can overheat.

Recall date: July 31, 2015
Recall number: 15-204
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  • Recalled NVIDIA SHIELD tablet

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    Recalled NVIDIA SHIELD tablet

  • Recalled NVIDIA SHIELD tablet

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    Recalled NVIDIA SHIELD tablet

  • Location of model and serial number on tablet

    3 of 3 photos

    Location of model and serial number on tablet

Recall Summary

Name of product:

NVIDIA SHIELD tablet computers

Hazard:

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

Consumer Contact:

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on “NVIDIA Tablet Recall Program” at the bottom center of the page in green letters.

Report an Incident Involving this Product

Recall Details

In conjunction with

Health Canada Logo
Units

About 83,000 (in addition, 5,000 were sold in Canada)

Description

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

Incidents/Injuries

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

Remedy

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Sold at

GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.

Importer(s)

NVIDIA Corp., of Santa Clara, Calif.

Manufactured in

China

  • Recalled NVIDIA SHIELD tablet

  • Recalled NVIDIA SHIELD tablet

  • Location of model and serial number on tablet