Skip to main content

Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard

  • Smart Care mattress
  • Smart Care split mattress
  • Smart Flex mattress
  • Smart Flex split mattress
Name of Product:
Nipponflex Smart Flex and Smart Care mattresses
Hazard:
The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Remedy:
Repair
Recall Date:
July 30, 2015
Units:
About 400
Consumer Contact

Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.

Recall Details

Description:

This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses.  The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.

Remedy:

Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.

Incidents/Injuries:

None reported

Sold At:
Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
Importer(s):

Nipponflex, of Pompano Beach, Fla.

Manufactured In:
Brazil
Recall number:
15-202

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product