Skip to main content

Twin Star Recalls Duraflame Electric Space Heaters

The recall remedy is no longer available.

  • Recalled Duraflame-branded electric space heater
  • Label showing the model number
Name of Product:
Duraflame electric space heaters
Hazard:

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

Remedy:
No Remedy Available
Recall Date:
March 05, 2014
Units:

About 31,000

Consumer Contact

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Recall Details

Description:

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heaters' flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5-inches high, 13-inches wide and 8-inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Remedy:

Customers should immediately unplug and stop using the electric space heater. A recall remedy is no longer available.

Incidents/Injuries:

Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.  

Sold At:
Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Importer:

Twin-Star International, of Delray Beach, Fla.

Manufacturer

Twin-Star International, of Delray Beach, Fla.

Manufactured In:
China
Recall number:
14-120

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product