Skip to main content

SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

  • SRAM Red derailleur WiFli – Outside view
  • SRAM Rear Derailleur – Inside view
  • Bicycle with SRAM Derailleur
Name of Product:
Bicycle chain derailleurs
Hazard:
The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
Remedy:
Replace
Recall Date:
December 04, 2013
Units:
1,700
Consumer Contact

SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on "Recall Information" for more information.

Recall Details

Description:

The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel.  Serial numbers of affected products begin with one of the following four-digit codes:

 

31T2 37T2 43T2 49T2 03T3 09T3
32T2 38T2 44T2 50T2 04T3 10T3
33T2 39T2 45T2 51T2 05T3 11T3
34T2 40T2 46T2 52T2 06T3  
35T2 41T2 47T2 01T3 07T3  
36T2 42T2 78T2 02T3 08T3  

 

The recalled derailleurs manufacturing dates are September 2012 through March 2013.

Remedy:

Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

Incidents/Injuries:

The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.   

Sold At:
Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.
Importer:

SRAM, LLC, of Chicago, Ill.

Manufacturer

SRAM, LLC, of Chicago, Ill.

Manufactured In:
Taiwan
Recall number:
14-038

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product