Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

The recalled lawn mowers are 2009 and 2010 model years.

Recall date: May 15, 2014
Recall number: 14-184
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  • Exmark Quest ZRT Riding Mower

    1 of 2 photos

    Exmark Quest ZRT Riding Mower

  • Model and serial number located behind the mower seat

    2 of 2 photos

    Model and serial number located behind the mower seat

Recall Summary

Name of product:

Exmark Quest ZRT Riding Mowers

Hazard:

The riding mower’s steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Consumer Contact:

Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service & Support, then on Safety Resources at the bottom of the page for more information.

Report an Incident Involving this Product

Recall Details

In conjunction with

http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/39441r-eng.php
Units

About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)

Description

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included.

 

Recalled Exmark Quest ZRT Riding Mowers

Model number

Serial number range

Size of mowing deck

QST20BE422

814303 through 891973

42 inches

QST22BE482

803664 through 895485

48 inches

QST24BE522

810131 through 887319

52 inches

Incidents/Injuries

There have been nine incidents with the riding mowers, including one back injury.

Remedy

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Sold at

Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.

Distributor

Exmark Manufacturing Co. Inc., of Beatrice, Neb.

Manufactured in

United States

  • Exmark Quest ZRT Riding Mower

  • Model and serial number located behind the mower seat