For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.mophie.com/exchange
Recall Details
The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
Mophie LLC, of Paw Paw, Mich.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The recalled charge station can overheat, posing a burn hazard to consumers.
The USB charger’s cable can become damaged or break over time, posing burn and electric shock hazards.
The recalled power banks can overheat and ignite, posing a fire hazard.
The lithium-ion batteries in the recalled power banks can overheat, posing a fire hazard.
The lithium-ion battery in the recalled portable power charging stations can catch on fire while charging, posing fire and explosion hazards.
The soldering within the lithium-battery pack housing can allow the wiring to detach and cause the unit to overheat, posing fire and burn hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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