HP Recalls Fax Machines Due to Fire and Burn Hazards

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Recall date: February 02, 2012
Recall number: 12-101
  • Recalled HP fax machine

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    Recalled HP fax machine

  • Recalled HP fax machine

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    Recalled HP fax machine

Recall Summary

Name of product:

HP fax 1040 and 1050 machines


The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Consumer Contact:

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en

Report an Incident Involving this Product

Recall Details


About 928,000 in the U.S. and 240,000 in Canada and Mexico


This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.


Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.


Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Sold at

Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.


Hewlett-Packard Co., of Palo Alto, Calif.

Manufactured in


  • Recalled HP fax machine

  • Recalled HP fax machine