Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the user's controls. This poses a crash hazard.

Recall date: May 02, 2012
Recall number: 12732
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  • 1 of 2 photos

  • Model and serial number located behind the mower seat

    2 of 2 photos

    Model and serial number located behind the mower seat

Recall Summary

Name of product:

Exmark Quest 42" ZRT Riding Mowers

Hazard:

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Consumer Contact:

For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx

Report an Incident Involving this Product

Recall Details

Units

About 2,200

Description

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Incidents/Injuries

Exmark has received 18 reports of incidents. No injuries have been reported.

Remedy

Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Sold at

Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.

Manufacturer(s)

Exmark Mfg. Co. Inc., of Beatrice, Neb.

Manufactured in

United States

  • Model and serial number located behind the mower seat