Frontgate Recalls Step Ladders Due to Fall Hazard

The ladders can unexpectedly break.

January 20, 2011
Alert #11-718
 

Frontgate Recalls Step Ladders Due to Fall Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Frontgate Closet Ladders

Units: About 38,000

Distributor: Dillon Davis, of South San Francisco, Calif.

Retailer: Cinmar LLC dba Frontgate of West Chester, Ohio

Hazard: The ladders can unexpectedly break, posing a fall hazard to consumers.

Incidents/Injuries: Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.

Description: This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

Sold at: Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.

Manufactured in: Indonesia

Remedy: Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

Consumer Contact: For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at www.regcen.com/frontgateladder

Picture of recalled step ladder

Picture of recalled step ladder