Frontgate Recalls Step Ladders Due to Fall Hazard

The ladders can unexpectedly break.

Recall date: January 20, 2011
Recall number: 11-718
  • Picture of recalled step ladder

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    Picture of recalled step ladder

  • Picture of recalled step ladder

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    Picture of recalled step ladder

Recall Summary

Name of product:

Frontgate Closet Ladders


The ladders can unexpectedly break, posing a fall hazard to consumers.

Consumer Contact:

For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at

Report an Incident Involving this Product

Recall Details


About 38,000


This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.


Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.


Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

Sold at

Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at and from December 2005 through July 2010 for about between $90 and $150.


Dillon Davis, of South San Francisco, Calif.

Manufactured in


  • Picture of recalled step ladder

  • Picture of recalled step ladder