|FOR IMMEDIATE RELEASE
July 16, 2009
Release # 09-279
Firm’s Recall Hotline: (800) 598-0100
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Steam Cleaners Recalled by Thane International Due to Shock and Burn Hazards
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: H2O Mop Steam Cleaners
Units: About 580,000
Distributor: Thane International, Inc., of La Quinta, Calif.
Hazard: The power cord can unexpectedly wear down and expose the wiring, posing a shock and burn hazard to consumers.
Incidents/Injuries: Thane has received 10 reports of incidents involving shock injuries and eight reports of incidents involving burn injuries.
Description: The H2O Mop is an electrically-powered appliance for cleaning a variety of floor surfaces that uses microfiber or disposable cloths on a cleaning head through which steam is dispersed. H2O Mops are white with a purple water tank with the “H20” and “M” symbol printed on the top of the cleaning head. The model numbers of affected units are 808.092 and OEM-TV-001. This recall only includes H2O Mops with the following reference numbers printed on the label on the back of the product: 200709198 to 200803148 or H20M1000 to M-H20M1198.
Sold: Directly to consumers by Thane through television infomercials; on the Web at www.thane.com; by QVC, through its televised shopping program; and by retailers nationwide from June 2007 through December 2008 for about $100.
Manufactured in: China
Remedy: Consumers should immediately stop using recalled steam cleaners and contact Thane to receive a free repair kit. Thane is sending repair kits to all consumers who purchased recalled units directly from Thane.
Consumer Contact: For additional information, contact Thane anytime at (800) 598-0100, from 8:30am to 5:00pm EST Monday through Friday, Saturday 9:00 a.m. - 2:00 p.m. EST
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at
(301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing
to CPSC's free e-mail newsletters.