|FOR IMMEDIATE RELEASE
August 28, 2008
Firm's Recall Hotline: (866) 279-0088
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Countertop Water Dispensers
Units: About 44,000
Manufacturer: Greenway Home Products, of Northwood, Ohio
Hazard: The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser’s base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
Incidents/Injuries: Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
Description: The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three or five gallon water bottles. The model name is printed on the front of the dispenser’s base. Model and serial numbers are printed on a white label on the back of the dispenser’s base. File number 218326 is printed on a silver sticker on the back of the dispenser’s base.
|Model||Serial Number||File Number
||Starts with 0606 through 0711
Model numbers followed by a “1” or “2,” (i.e. GWD2630W -1 / PWD2635W-2),or dispensers with no ventilation openings underneath the base are not included in this recall.
Sold at: Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
Manufactured in: China
Remedy: Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Consumer Contact: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm’s Web site at www.greenwayhp.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at
(301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing
to CPSC's free e-mail newsletters.