Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards

FOR IMMEDIATE RELEASE
August 28, 2008
Release #08-376

Firm's Recall Hotline: (866) 279-0088
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Countertop Water Dispensers

Units: About 44,000

Manufacturer: Greenway Home Products, of Northwood, Ohio

Hazard: The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser’s base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.

Incidents/Injuries: Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.

Description: The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three or five gallon water bottles. The model name is printed on the front of the dispenser’s base. Model and serial numbers are printed on a white label on the back of the dispenser’s base. File number 218326 is printed on a silver sticker on the back of the dispenser’s base.

ModelSerial NumberFile Number
Greenway GWD2630W Starts with 0606 through 0711 218326
Polar PWD2635W
Vitapur VWD2636W
Vitapur VWD2636BLK
Vitapur VWD2636RED

 

Model numbers followed by a “1” or “2,” (i.e. GWD2630W -1 / PWD2635W-2),or dispensers with no ventilation openings underneath the base are not included in this recall.

Sold at: Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.

Manufactured in: China

Remedy: Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.

Consumer Contact: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm’s Web site at www.greenwayhp.com

 

Picture of Recalled Countertop Water Dispenser
 

Picture of Recalled Countertop Water Dispenser

 

Picture of Recalled Countertop Water Dispenser