Segway Inc. Announces Recall to Repair Segway® Personal Transporters

FOR IMMEDIATE RELEASE
Originally issued September 14, 2006, Revised September 28, 2006
Release #06-258

Segway's Recall Hotline: (800) 750-6557
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Segway Media Contact: Carla Vallone
(866) 473-4929

 

 

Segway Inc. Announces Recall to Repair Segway® Personal Transporters

Note: Consumer Contact change.

 

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]

 Units: About 23,500

 Manufacturer: Segway Inc., of Bedford, N.H.

 Hazard: The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.

 Incidents/Injuries: Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.

 Description: This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.

 Sold through: Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.

 Manufactured in: United States

 Remedy: Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.

 

 Consumer Contact: Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.

 

 Picture of Recalled Segway Personal Transporter