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Apple Announces Recall of Batteries Used in Previous iBook and PowerBook Computers Due To Fire Hazard

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Recall Date:
August 24, 2006

Recall Details

FOR IMMEDIATE RELEASE
August 24, 2006
Release #06-245

Apple's Recall Hotline: (800) 275-2273
Apple Media Contact: Teresa Weaver, (408) 974-6851

 

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: Rechargeable, lithium-ion batteries with cells manufactured by Sony for certain previous iBook G4 and PowerBook G4 notebook computers only.

Units: About 1.1 million battery packs (an additional 700,000 battery packs were sold outside the U.S.)

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received nine reports of batteries overheating, including two reports of minor burns from handling overheated computers and other reports of minor property damage. No serious injuries were reported.

Description: The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit.

Computer model nameBattery model numberBattery serial numbers
12-inch iBook G4 A1061 ZZ338 through ZZ427
3K429 through 3K611
6C519 through 6C552
12-inch PowerBook G4 A1079 ZZ411 through ZZ427
3K428 through 3K611
15-inch PowerBook G4 A1078 and A1148 3K425 through 3K601
6N530 through 6N551
6N601

 

No other Apple notebook computers are involved in this recall.

Sold Through: Apple's online store, Apple retail stores nationwide, and Apple Authorized Resellers from October 2003 through August 2006 for between $900 and $2300. The batteries also were sold separately for about $130.

Assembled in: Japan, Taiwan and China

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's Web site at www.apple.com to check the battery's serial number and request a replacement battery.

 

Picture of PowerBook G4 Computer

Picture of iBook Computer

Picture of Recalled Battery

Picture of Recalled Battery

 

 

 

 

 

 

 

 

 

 

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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