Certain Sears Kenmore Dishwashers May Pose Fire Hazard

FOR IMMEDIATE RELEASE

CONTACT:

FEBRUARY 15, 1993

(301) 504-7908

Release # 93-042

 

Certain Sears Kenmore Dishwashers May Pose Fire Hazard

PRODUCT: Sears Kenmore dishwashers sold after February 1990.

PROBLEM: The dishwasher's timer may catch fire. There have been 30 reports of timer failures due to shorting out and overheating. Four units have developed fires resulting in smoke damage to the surrounding countertops and cabinets.

WHAT TO DO: Consumers with affected dishwashers should immediately stop using them and call 1-800-998-8470 to arrange for free repair.

WASHINGTON,DC -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sears Merchandise Group is voluntarily contacting customers regarding 21 Kenmore dishwasher models sold in the last three years that could experience a timer failure that may result in a fire hazard. Sears is providing free service to correct the problem.

Currently, 30 units of about 400,000 units sold have experienced timer failures due to shorting out and overheating. To date, four units have developed fires which resulted in smoke damage to the surrounding countertop and cabinets. Sears has no reports of injuries due to the fires or timer failures.

Sears said it is working closely with its source, Frigidaire Company, the manufacturer of the dishwasher and the supplier of the necessary new parts, to respond as quickly as possible to customer requests. Sears will be using additional technicians for service calls.

On February 6, Sears began sending letters to more than 300,000 customers who purchased one of the affected Kenmore dishwasher models made between February 1990 and October 1992. Sears is asking customers who have not yet received letters to check the model of their dishwasher against the list below. Owners of listed models should discontinue using the dishwasher immediately and turn the power off or unlatch the dishwasher's door until serviced. Sears is asking customers to call toll- free, 1-800-998-8470 for free service. Owners should have the model and serial numbers on hand when calling. Model and serial numbers are on the inside right door seal of the dishwasher's tub.

The problem stems from the possibility of units developing an internal leak that may cause the dishwasher's timer mechanism to short out and overheat. Under certain circumstances, an overheated timer can cause a fire. To correct the problem, a Sears service technician will install new parts and inspect and replace other components as needed in the dishwasher door. Service will be done at no cost to the customer.

Consumers who bought Kenmore dishwashers after February 1990 should check the model and serial numbers of their dishwasher against the list below.

The following models are affected:

MODELS

START SERIAL #

 

ENDING SERIAL #

587.1400090

 

ALL

 

587.1400190

 

ALL

 

587.1400890

 

ALL

 

587.1400990

 

ALL

 

587.1440090

 

ALL

 

587.1440590

 

ALL

 

587.1469089

 

ALL

 

587.1469589

 

ALL

 

587.1510590

 

ALL

 

587.1511590

14912690492

THRU

15753461092

587.1530590

 

ALL

 

587.1540590

 

ALL

 

587.1541590

14056531191

THRU

15764571092

587.1550590

 

ALL

 

587.1551590

14056581191

THRU

15752861092

587.1574590

13637650991

THRU

15692691092

587.1630590

 

ALL

 

587.1640590

 

ALL

 

587.1641590

14203401291

THRU

15843721092

587.1650590

 

ALL

 

587.1651590

14186181191

THRU

15556951092


CPSC is announcing this recall as part of its mission to protect the public from unreasonable risks of injury and death associated with consumer products. The Commission's objective is to reduce the estimated 28.5 million injuries and 21,600 deaths associated each year with the 15,000 different types of consumer products under CPSC's jurisdiction.