Electric Meter Boxes Recalled by Square D Co

NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE
Originally issued April 22, 1999
Revised June 26, 2006
Release # 99-100a 		Company Phone Number: (877) 202-9046
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Kim Dulic, (301) 504-7058

Note: Phone Number Change.

Electric Meter Boxes Recalled by Square D Co

PRODUCT: Combination Service Entrance Devices (CSEDs) - Square D Co., of Palatine, Ill., is recalling about 12,200 CSEDs, which are metal boxes mounted on the outside of homes and contain the electric meter and the main electrical breaker panel. These CSEDs are gray, and have catalog numbers C125RB, C200RB, C2M200RB, C4L200RB (Series M01), CQRB100CP (Series M01, E1, and E01) and CQRB200RB (Series M01, E3, and E03). "Square D" and the catalog number can be found on the wiring diagram located on the inside of the left-hand hinge cover. The CQRB100CP measures 12.8 inches high by 13.6 inches wide by 4.6 inches deep, and the other models measure 18.3 inches high by 19.5 inches wide by 4.6 inches deep. These products were sold nationwide primarily to electrical contractors through distributors. A small percentage were sold to contractors and possibly consumers through home improvement stores. They were sold from October 1997 through July 1998 for between $130 and $300.

PROBLEM: When these CSEDs are installed and electrical power supplied, electrical arcing can occur, posing a risk of shock, electrocution and electric burn.

Combination Service Entrance Device


INJURIES/INCIDENTS: CPSC and Square D are aware of one report of a unit arcing during installation. No injuries have been reported.

WHAT TO DO: If you have one of these devices that has not been installed, do not attempt to install or connect power to the device. If your CSED is installed and operating properly, it does not require replacement. The electrical arcing would be apparent on a defective CSED with sparks or fire emanating from the box. For a free replacement CSED, call Square D toll-free at (877) 202-9046 between 7:30 a.m. and 5 p.m. ET Monday through Friday. Recorded messages can be left during other times.