| Office of Information and Public Affairs | Washington, DC 20207 |
| FOR IMMEDIATE RELEASE | |
| June 22, 1983 | |
| Release # 83-037 |
WASHINGTON, D.C. -- The Consumer Product Safety Commission has joined with North American Systems, Inc., in a voluntary recall of the CMX-1000 l2-cup 4-button Digital Clock model of the Mr. Coffee coffeemaker because of a potential fire hazard.
CPSC and the firm are aware of twenty complaints where the product has failed although no injuries have been reputed. There were over 300,000 machines manufactured of which 147,000 have already been modified. The problem occurs while the coffeemaker is plugged in and set to any of the three control positions (on, off, automatic). Failure could result in overheating, smoking, or ignition of the coffeemaker.
Only machines manufactured between September 21, 1981 and April, 1982, are involved. No other Mr. Coffee units and models manufactured by NAS are affected or involved.
The CMX-1000 12-cup 4-button Digital Clock units subject to the NAS modification program are date-stamped on the bottom metal plate with 3 digit code numbers starting at 38-l and ending at 21-2. The first two digits represent the week of the year and the third digit represents the year. Each unit was sold retail to consumers for approximately $30 to $40.
North American Systems, Inc., advises consumers to check their machines for the above listed date code numbers and to unplug and discontinue use of their machine at once if its date code number falls into this range. NAS advises consumers to disregard this notice if their machine has been modified as a result of previous contact with the company or an authorized service center.
If a unit is subject to this recall, consumers should take it, minus the decanter and coffee basket, to the nearest Authorized Mr. Coffee Service Center as soon as possible for free modification. To locate the nearest authorized service center, consumers should refer to the telephone Yellow Pages under "Appliances-Household- Small-Repairing and Parts," or "Electrical Appliances-Small-Repairing and Parts."
Should the location of an authorized service center be inconvenient, consumers may contact NAS at its toll-free number (800-321-0370 outside the State of Ohio, or 800-362-7604 within the State of Ohio), for proper instructions for the shipment of their unit back to the company at no charge. Each unit will then be modified and returned free of charge.
Information concerning this matter is also available to consumers who call CPSC's toll-free Hotline at 800-638-CPSC. A teletypewriter number for the hearing impaired is 800-638-8270.