| Office of Information and Public Affairs | Washington, DC 20207 |
| March 27, 2007 Alert #07-539 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: "Quacker Factory" Chenille Robes
Units: About 15,000
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Lai Apparel Design Inc., of New York, N.Y.
Hazard: The robes fail to meet Federal flammability requirements. Should the robe come in contact with an ignition source, such as a stove burner, candle flame or cigarette lighter, it could catch fire and possibly cause serious burns to consumers.
Incidents/Injuries: None reported.
Description: The robes are 100 percent cotton chenille robes sold under the names "Quacker Factory Holiday Cheer Chenille Robe," with QVC item number A4623; "Quacker Factory Novelty Chenille Robe," with QVC item number A4629; and "Quacker Factory Whimsical Chenille Robe," with QVC item number A2202. Each robe has a product care label which has "Quacker Factory" and "100% cotton" on the front and the QVC item number on the back.
Sold by: QVC network, its Web page, its toll-free number, and in its outlet and employee stores from August 2006 through December 2006 for between $40 and $52.
Manufactured in: China
Remedy: QVC had directly notified its customers by telephone and mail to stop using the robes. QVC is offering a full refund for the return of these robes.
Consumer Contact: For more information, call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET Monday through Sunday, or visit QVC's Web site at www.qvc.com