Unilever Recalls Dove Facial Cleansing Massager after Nine Reports of Minor Injuries

NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs

Washington, DC 20207

FOR IMMEDIATE RELEASE
February 28, 2006
Release #06-098

Firm's Recall Hotline: (800) 896-9479
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Unilever Recalls Dove™ Facial Cleansing Massager after Nine Reports of Minor Injuries

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Dove™ SkinVitalizer – Facial Cleansing Massager

Units: About 438,000 units (about 50,000 of which have been purchased by consumers)

Distributor: Unilever, of Trumbull, Conn.

Hazard: The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.

Incidents/Injuries: Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.

Description: The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.

Sold at: Discount department, drug and grocery stores nationwide during February 2006 for about $10.

Manufactured in: China

Remedy: Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.

Consumer Contact: Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com

Picture of Recalled Facial Cleansing Massager