CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery
Frozen Food Case Heaters
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firm below. Consumers
should stop using recalled products immediately unless otherwise instructed.
Name of product: Defrost heaters used in grocery store frozen food cases
Units: 16,000
Heater Manufacturer: Electro-Heat Inc., of Allegan, Mich.
Food Case Manufacturer: Tyler Refrigeration, of Waxahachie, Texas, a
division of Carrier Commercial Refrigeration Inc., of Charlotte, N.C.
Hazard: Moisture building up pressure inside the defrost heater can
cause it to forcefully eject from the frozen food case, possibly
injuring bystanders.
Hazard: Moisture building up pressure inside the defrost heater can cause
it to forcefully eject from the frozen food case, possibly injuring bystanders.
Incidents/Injuries: Carrier Commercial Refrigeration Inc. has reports
of four incidents where the defrost heater forcefully ejected, and in
two instances, the defrost heater penetrated through the end of the
frozen food case. In one incident, a consumer's leg was broken.
Description: The recalled defrost heater was used in Tyler's "wide
island" frozen food end cap cases in grocery stores. The recalled
defrost heaters (which are not visible to consumers) are Electro-Heat
Defrost Heater Model 51957100. The Tyler wide island frozen food end
cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE,
NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located
on the data plate, which is on the front inner panel of the case.
Sold at: Grocery stores nationwide use these wide island frozen food end
cap cases with defrost heaters to display food items. The cases with
heaters were sold by Tyler Refrigeration from the mid-1970s to the
present.
Manufactured in: U.S.A.
Remedy: Tyler will replace the recalled defrost heater with a Cal-rod
hairpin style heater in all wide island frozen food and ice cream end
cap cases.
Consumer Contact: Tyler will contact its grocery store customers to set
up appointments for the replacement of defrost heaters in these frozen
food cases. For more information, contact Tyler's toll-free number at
(800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday,
or visit Tyler's Web site at www.tylerrefrigeration.com
Media Contact: Margaret Gan-Garrison at (860) 674-3370.
