FOR IMMEDIATE RELEASE
May 17, 2001
Release # 01-155b
Company Telephone Number: (800) 735-4328
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Nychelle Fleming, (301) 504-7063
CPSC, BSH Home Appliances Corp.Announce Recall of Thermal/Microwave Ovens
PRODUCT: Thermal/Microwave Ovens - BSH Home Appliances Corp., of Los
Angeles, Calif., is voluntarily recalling about 2,300 Thermador® brand
combination thermal/microwave ovens. The oven has a steel frame around
glass panels and comes in a black, white or stainless steel finish. It
is sold as a single or double-stacked unit. The model numbers included
in the recall are CM301UB, CM302UB, CM301UW, CM302UW, CM301US, and
CM302US with serial numbers that begin with 2003 through 2010. The model
and serial numbers are located on a data plate inside the grill located
beneath the control panel that reads "Thermador" on the right hand side
of the oven. Appliance and specialty stores nationwide sold the ovens to
homebuilders and contractors from about May 2000 through May 2001 for
about $3,000 to $4,600.
PROBLEM: The oven door may not lock properly when the oven is put into
the "self clean" mode. While the oven is in "self clean" mode, intense
heat is generated to clean the oven. If oxygen is introduced by opening
the oven door during the "self clean" mode, combustible material left
inside can ignite and pose a fire risk.
INCIDENTS/INJURIES: None reported.
WHAT TO DO: Consumers should stop using the "self clean" mode of the
recalled ovens immediately and contact Thermador at (800) 735-4328
between 5 a.m. and 5 p.m. PT Monday through Friday to arrange for a free
inspection and if needed, free repair. Media inquiries should be
directed to Gary Ball at (714) 899-4166.