The firm's phone number has changed (12/14/23).
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Recalled AmazonBasics portable power bank -
Recalled AmazonBasics portable power bank -
Recalled AmazonBasics portable power bank -
Recalled AmazonBasics portable power bank -
Recalled AmazonBasics portable power bank -
Recalled AmazonBasics portable power bank
The power bank’s battery can overheat and ignite, posing fire and burn hazards.
About 260,000
Amazon toll-free at 888-280-4331 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
Recall Details
This recall involves six versions of AmazonBasics’ portable lithium-ion battery chargers/power banks: 16,100 mAh; 10,000 mAh; 5,600 mAh; 2,000 mAh with micro USB cable; 3,000 mAh and 3,000 mAh with USB micro cable. The rubberized or metallic power banks are black and rectangular. They measure about 3 inches long by 1.4 inch high by 0.9 inch wide. The power banks were sold with or without a USB charger cable and a carrying pouch. The AmazonBasics logo is printed on the front of the unit. Product ID number B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC or B00ZQ4JQAA is printed on the back of the unit.
Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.
Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
A crack can occur between the PA-10B AC Power Adapter’s upper and lower cases. The upper and lower cases can separate completely and expose electrical wiring, posing electrical shock and electrocution hazards to consumers.
The recalled charge station can overheat, posing a burn hazard to consumers.
The USB charger’s cable can become damaged or break over time, posing burn and electric shock hazards.
The laptop AC adapters can overheat and spark, posing burn and fire hazards.
The adapters’ male connector can become loose, overheat, and melt into the GPU, posing fire and burn hazards.
The lithium-ion battery in the camera can overheat, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
