Skip to main content

LG Electronics Recalls Portable Air Conditioners Due to Fire Hazard

  • Location of LG logo
  • LG Portable Air Conditioner model and serial number
Name of Product:
Portable Air Conditioners
Hazard:

The portable air conditioners can overheat, posing a risk of fire.

Remedy:
Repair
Recall Date:
December 16, 2016
Units:
About 466,000 (In addition, 36,000 were sold in Canada)
Consumer Contact

LG toll-free at 855-791-0808 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 2 p.m. CT on Saturday or online at www.lgportableacrecall.com

Recall Details

Description:

This recall involves three models of 7,000 and 8,000 BTU LG portable air conditioners including model numbers LP0711WNR (all serial numbers), LP0813WNR (all serial numbers), and LP0814WNR (only serial numbers beginning with 311, 312, 401, 402, 403, 404 and 405). The air conditioners are tan/white with the LG logo on the front. They measure about 30 inches tall, 12 inches wide and 14 inches deep and weigh 50 pounds. The model number is located on the product’s left side panel.

Remedy:

Consumers should immediately stop using the recalled portable air conditioners and contact LG to schedule a free repair at an authorized service center.

Incidents/Injuries:

The firm has received four reports of fires that have caused $380,000 in property damage. No injuries have been reported.

Sold At:
Home Depot and other stores nationwide from February 2011 through August 2016 for between $250 and $280.
Importer(s):

LG Electronics USA, Inc., of Englewood Cliffs, N.J.

Manufactured In:
China
Recall number:
17-055

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product