Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall Summary
Name of product:
Teavana Glass Tea Tumblers
Hazard:
The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards.
Consumer Contact:
Teavana toll-free at (877) 261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday (or other times to leave a message), or visit the firm’s website at www.Teavana.com, and click on “Glass Tumbler Recall” for more information.
Report an Incident Involving this Product
Recall Details
In conjunction with
Units
About 445,000 in the U.S, and 24,850 in Canada
Description
The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall. The tumblers were packaged in color-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses. The products come in the following model names, SKU/product codes and UPC codes:
|
MODEL NAME
|
SKU/PRODUCT CODE
|
UPC CODE
|
|
Akira Travel RED 14 oz.
|
30921 600 014
|
10005650
|
|
Clouds Travel CPR 14 oz.
|
31253 219 014
|
10006051
|
|
Flourish Iced Tea Glasses 12 oz.
(sold as set, 4 no-lid glasses)
|
30123 000 012
|
10005006
|
|
Harmony Glass Double Wall 11 oz.
|
TI-DBL TBUL-350
|
10004174
|
|
Izmir Travel GRN 14 oz.
|
30922 300 014
|
10005651
|
|
Lotus Travel PUR 14 oz.
|
31254 500 014
|
10006052
|
|
Rhapsody Glass Double Wall 16 oz.
|
TI-DBL TBUL-500
|
10004248
|
|
Six Dragons Double Wall 11 oz.
|
10004568 000 011
|
10004568
|
|
Six Dragons Double Wall 16 oz.
|
10004568 000 016
|
10004569
|
|
Symphony Double Wall 8 oz.
|
ET-TEATUMB
|
10003652
|
|
Tamira Travel BLU 14 oz.
|
30920 400 014
|
10005649
|
|
TEA SETS:
|
|
|
|
Imperial Blooming Collection Tea Sets
with 2 Harmony 11oz.Tumblers
|
30331 000 000
|
10004033
|
|
Imperial Blooming Collection Tea Sets
with 2 Symphony 8 oz. Tumblers
|
ET BLOOMGIFT
|
10003651
|
Incidents/Injuries
Teavana has received approximately 302 reports of the glass breaking or shattering, including six reports of lacerations and burns when the tumblers broke during use.
Injuries include cut fingers and legs and burned toes.
Remedy
Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Consumers may also mail the tumblers or glasses to Teavana by calling the company and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses. A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.
Sold exclusively at
Teavana stores and online at Teavana.com from August 2007 through May 2013 for about $15 to $33 for the individual tumblers, for about $40 for the Flourish Iced Tea Glasses Sets, and for about $80 to $100 for the Imperial Blooming Collection Tea Sets.
Importer
Teavana Corporation, of Atlanta, Ga.
Manufacturers
Shaanxi Cathay Import and Export Corporation, Anhui Fuguang Industrial Co., Ltd., and Hong Tai Yang Glass Product Co., of China
Manufactured in
China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.