FOR IMMEDIATE RELEASE
December 29, 2011
Release #12-076 |
Firm's Recall Hotline: (855) 369-4335
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983 |
West Elm Recalls Dover Dining Table Due to Injury Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Dover Dining Table
Units: About 830 in the United States and about 10 in Canada
Importer: West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Hazard: The wooden base of the table can collapse, causing the glass table top to fall. This poses an injury hazard to consumers.
Incidents/Injuries: The firm is aware of 14 reports of tables collapsing or breaking, including one report of a bruise to a consumer’s leg.
Description: The Dover dining table is a tempered glass-top table with a brown wooden base. The base has four legs, four buttress support bars and three glasstop support bars. “West Elm” and “SKU: 2188233” are printed on a white label on the underside of the long, center beam.
Sold by: West Elm retail and online stores nationwide from July 2011 through October 2011 for about $500.
Manufactured in: China
Remedy: Consumers should contact West Elm for a full store credit. West Elm will schedule a free return pickup of the table.
Consumer Contact: For additional information, contact West Elm toll-free at (855) 369-4335 between 7 a.m. and midnight ET seven days a week or visit the firm’s website at www.westelm.com
Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1484
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.