Suntech America Recalls SolarBlend Roof Tiles Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Recall date: February 23, 2012
Recall number: 12725
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  • Single SolarBlend™ Roof Tile

    1 of 3 photos

    Single SolarBlend™ Roof Tile

  •  SolarBlend™ Roof Tiles in a residential application

    2 of 3 photos

    SolarBlend™ Roof Tiles in a residential application

  • SolarBlend™ Roof Tiles as viewed from the ground

    3 of 3 photos

    SolarBlend™ Roof Tiles as viewed from the ground

Recall Summary

Name of product:

SolarBlend™ Roof Tiles

Hazard:

The connectors between the solar roof tiles can become loose, posing a fire hazard.

Consumer Contact:

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866) 966-6555, ext 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm’s website at http://www.suntech-power.com/product-safety

Report an Incident Involving this Product

Recall Details

Units

About 300 installations

Description

SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).

Incidents/Injuries

Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.

Remedy

Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the consumer.

Sold at

Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.

Manufacturer(s)

Wuxi Suntech Power Co. Ltd., of Wuxi, China

Importer(s)

Suntech America Inc., of San Francisco, Calif.

Manufactured in

China

  • Single SolarBlend™ Roof Tile

  • SolarBlend™ Roof Tiles in a residential application

  • SolarBlend™ Roof Tiles as viewed from the ground