|FOR IMMEDIATE RELEASE
July 11, 2012
|Firm's Recall Hotline: (800) 645-6687
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983
Nikon Recalls Rechargeable Battery Packs Sold with Digital SLR Cameras Due to Burn Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Nikon digital SLR camera battery packs
Units: About 5,100 in the United States, 1,100 in Canada and an additional 195,000 worldwide
Distributor: Nikon Inc., of Melville, N.Y.
Hazard: The battery packs can short circuit, causing them to overheat and melt, posing a burn hazard to consumers.
Incidents/Injuries: Nikon has received seven reports of incidents outside of the U.S. and Canada of the recalled battery packs overheating. No incidents have been reported in the U.S. or Canada. No injuries have been reported.
Description: This recall involves Nikon EN-EL 15 rechargeable lithium-ion battery packs with lot numbers E and F. The battery pack was sold with the Nikon digital SLR D800 and D7000 model cameras. The battery pack's model number "EN-EL15" and "7.0V 1900mAh 14Wh" are printed on the back of the battery pack. Only battery packs with an "E" or "F" in ninth character of the 14-digit lot number located on the back of the battery pack are included in this recall.
Sold at: Camera, office supply and mass merchandise stores, in catalogs and on various websites nationwide. They were sold with the digital SLR camera in Canada from February 2012 through March 2012 and in the U.S. from March 2012 through April 2012 for between $1,200 and $3,000.
Manufactured in: Japan and China
Remedy: Consumers should stop using the recalled battery packs immediately, remove them from the camera and contact Nikon for a free replacement battery pack.
Consumer Contact: For additional information, contact Nikon at (800) 645-6687 between 8 a.m. through 12 midnight ET Monday through Friday, or visit the firm's website at www.nikonusa.com
Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1644
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.