April 19, 2011
Alert #11-735 |
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Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Spot Satellite Communicator
Units: About 15,400
Manufacturer: Spot LLC, of Covington, La.
Hazard: The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Incidents/Injuries: Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
Description: The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Sold by: Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Consumer Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
Spot Satellite Communicator
The ESN is located on a label under the battery
The satellite communicator is bundled with the DeLorme Earthmate PN-60w GPS.
The GPS is NOT subject to this recall
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.