|FOR IMMEDIATE RELEASE
April 12, 2011
|Firm's Recall Hotline: (888) 241-9504
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Redken 5th Avenue NYC Recalls Guts Spray Mousse Foam Due to Risk of Rupture
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Spray Mousse Foam Cans
Units: About 1 million
Manufacturer: Redken 5th Avenue NYC of New York, NY
Hazard: The aerosol container's liner can corrode over time, posing a risk of the cans rupturing and expelling its contents.
Incidents/Injuries: Redken has received 41 reports of cans rupturing. No injuries have been reported.
Description: This recall involves Redken Guts 10 Volume Spray Mousse Foam sold in 10.58- and 2-ounce size cans. The hair styling product was sold in a silver container with black writing. "Redken" and "10" are printed on the front of the product. The product can be identified by a lot code printed on the bottom of the can. Lot codes included in this recall include:
- Any can with lot codes that does not contain a G or H as the third digit
- Any can with the following lot codes: 32G10Y, 32G11Y, 32G20Y, 32G21Y, 32G23Y, 32G40Y, 32G41Y, 32G60Y, 32G61Y, 32G62Y, 32G70Y
Sold at: Hair salons and beauty supply stores nationwide from January 1998 through February 2011 for between $4 and $16.
Manufactured in: USA
Remedy: Consumers should immediately stop using the recalled mousse, record the product's lot code then discard the contents by spraying it into a waste container in a well ventilated area. Prior to disposing of the container, consumers should obtain the lot code from the container, then contact Redken for information on receiving a refund of the purchase price.
Consumer Contact: For additional information, contact Redken toll-free at (888) 241-9504 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.redken.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.