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Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

Name of Product:
Pogoplug Video file sharing device
Hazard:
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Remedy:
Refund
Recall Date:
August 02, 2011
Units:
About 9,500 in the United States and 1,500 in Canada
Consumer Contact

For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail atvideorecall@cloudengines.com or visit the firm's website atwww.pogoplug.com

Recall Details

Description:

This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

Remedy:

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Incidents/Injuries:

Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.

Sold At:
Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200.
Importer(s):

Cloud Engines Inc. of San Francisco, Calif.

Manufactured In:
China
Recall number:
11-294

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