|FOR IMMEDIATE RELEASE
August 10, 2010
|Firm's Recall Hotline: (877) 220-0479
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Note: This recall has been reannounced again
Additional Reports of Fires and Low Consumer Response Rate Prompt Reannouncement of Goldstar and Comfort-Aire Dehumidifier Recall
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today reannounced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Portable Dehumidifiers
Units: About 98,000 (previously recalled in December 2009)
Manufacturer: LG Electronics Tianjin Appliance Co., of China
Hazard: The power connector for the dehumidifier's compressor can short circuit, posing fire and burn hazards to consumers.
Incidents/Injuries: LG has received four additional reports of fires involving the recalled dehumidifiers, including one that resulted in significant damage to a home. No injuries have been reported.
Description: This recall involves 30-pint portable dehumidifiers sold under the brand names in the chart below. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control and a front-loading water bucket. "Goldstar" or "Comfort-Aire" is printed on the front. The model and serial numbers are printed on the interior of the dehumidifiers and can be viewed after the water bucket is removed.
|Brand||Model No.||Serial Number Range||Sold at
|Heat Controller Inc.
Sold at: The Home Depot, Walmart and Heat Controller Inc. nationwide from January 2007 through June 2008 for between $140 and $150.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled dehumidifier, contact LG to determine if it is included in the recall and return it to an authorized LG service center for a free repair.
Consumer Contact: For additional information, contact LG toll-free at (877) 220-0479 between 8 a.m. and 7 p.m. CT Monday through Friday and between 8 a.m. and 2 p.m. CT on Saturday for the location of an authorized LG service center for the repair, or visit the firm's website at www.30pintdehumidifierrecall.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.