|FOR IMMEDIATE RELEASE
February 21, 2007
Firm's Recall Hotline: (866) 369-4786
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Rheem's Media Contact: Laura Butler, (334) 260-1513
Tankless Water Heaters Recalled for Repair Due to Carbon Monoxide Poisoning Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Power Vent tankless water heaters
Units: About 42,200
Importers: Water Heating Division of Rheem Sales Company Inc., of Montgomery, Ala. and Paloma Industries Inc., of Oxnard, Calif.
Hazard: Components inside the water heater may shift during transit, causing an air filter door switch to operate improperly. If the switch fails and the air filter door is out of place, the water heater could continue to operate and dust and lint could build up, posing a carbon monoxide poisoning hazard.
Incidents/Injuries: None reported.
Description: The recall involves indoor models of the Power Vent 199,900 BTUH tankless water heaters. The brands and model numbers included in this recall are listed below and are located on the front of the unit and the rating plate. The water heaters have a cream jacket or gray jacket enclosure with the piping on the top and bottom of the unit. The rating plate is a silver label located the front of the unit, in the lower right hand corner.
||PTG-74PVN; PTG-74PVP; PTG-74PVN-1; PTG-74PVP-1; PTG-74PVNH; PTG-74PVPH; PTG-74PVNUH; PTG-74PVPUH and PH-28RIFSN; PH-28RIFSP; PH-28RIFSN-1; PH-28RIFSP-1; PH-28CIFSN; PH-28CIFSP; PH-28CIFSN-1; PH-28CIFSP-1
||RTG-74PVN; RTG-74PVP; RTG-74PVN-1; RTG-74PVP-1
||RUTG-74PVN; RUTG-74PVP; RUTG-74PVN-1; RUTG-74PVP-1
||GT-199PV-N; GT-199PV-P; GT-199PV-N-1; GT-199PV-P-1
||RMTG-74PVN; RMTG-74PVP; RMTG-74PVN-1; RMTG-74PVP-1; RMTG-74PVNH; RMTG-74PVPH; RMTG-74PVNUH; RMTG-74PVPUH
Sold by: Retailers nationwide and through plumbing wholesale distributors to plumbers, contractors and consumers from May 2004 through December 2006 for between $800 and $1,300.
Manufactured in: Japan
Remedy: Consumers with the recalled water heaters should stop using them immediately, if the air filter door is not in place. Consumers, who have not already been contacted by an authorized contractor, should immediately contact their installer or Rheem Manufacturing Company to arrange for a free, on-site repair. Consumers are reminded to use the air filter door for these water heaters to avoid a carbon monoxide hazard.
Consumer Contact: For more information, contact Rheem toll-free at (866) 369-4786 between 7 a.m. and 7 p.m. CT Monday through Friday and 9 a.m. and 4:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.tankless-recall.com
Note: Regardless of the type of water heater that is used, every home should have a CO alarm outside all sleeping areas, and consumers should ensure that their CO alarms have working batteries.
Model of the Power Vent 199,900 BTUH tankless
water heater sold under the brand names: Paloma,
Rheem, Ruud, Rheem-Ruud and Richmond
Heavy-Duty Indoor Models of the Power Vent
199,900 BTUH tankless water heater sold
under the brand names: Paloma, Rheem,
Ruud, Rheem-Ruud and Richmond
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.