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Originally issued February 2, 2006, Revised July 6, 2006
Alert #06-528
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CPSC, Four Seasons and Cardinal IG Co. Announce Recall to Repair Sunroom Roof Glass
Note: Revised Firm Hotline Hours.
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Name of Product: Sunroom Roof Glass and Skylights
Units: About 6,000 Sunrooms
Manufacturer: Cardinal IG Company of Eden Prairie, Minn. manufactured the reflective glass units. Four Seasons Solar Products, LLC, of Holbrook, N.Y., through its dealers and franchisees, sold and constructed sunrooms that used these glass units.
Hazard: Sunlight reflecting off of certain sunroom roof glass and skylights onto adjacent cedar shingles or cedar shakes could pose a fire hazard.
Incidents/Injuries: Cardinal IG and Four Seasons are aware of four fires that could be attributed to this scenario. There are no reported injuries. The damage ranged from minor damage to shingles and underlying sheathing to incidents that caused some structural damage to roofs and walls.
Description: The repair program involves only the roof glass in sunrooms (including skylights installed as part of the sunroom) that reflect sunlight onto nearby cedar shingles or cedar shakes. It involves reflective Code 77 roof insulating glass units. It includes new sunrooms sold from 1996 through 2002, but possibly constructed later, and those sunrooms, regardless of when built, that had roof glass or skylights replaced with Code 77 glass from 1996 to 2005.
Sold through: Franchisees and Four Seasons retail stores in the United States and Puerto Rico from January 1996 through October 2005.
Manufactured In: United States
Remedy: Owners of Four Seasons Sunrooms described above should call the toll free number to determine if their units are affected and if so, to obtain a free repair. Cardinal IG and Four Seasons working together will repair the roof glass through installation of a capillary tube. The repair can be completed from the exterior of the sunroom except for certain types of skylights. There is no need to replace the glass.
Consumer Contact: For more information, contact the Consumer Response Center at (800) 385-9988 between 7 a.m. and 6 p.m. CT Monday through Friday. Owners can register anytime on-line at www.code77glassrepair.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.