|FOR IMMEDIATE RELEASE
August 5, 2004
Release # 04-193
|Firm's Hotline: (800) 299-1284
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, The Holmes Group Inc. Announce Recall of Slow Cookers
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Rival Slow Cooker
Units: 1.8 million
Manufacturer: The Holmes Group Inc., of Milford, Mass.
Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers.
Incidents/Injuries: CPSC has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.
Description: Only Rival Crock-Pot® slow cookers with model numbers 3040, 3735, 5025, 5070 and 5445 manufactured before May 2002 are included in the recall. The model number is printed on the UL label located on the bottom of the base. The recalled Rival slow cooker has a removable ceramic bowl that sits inside of a metal base. The Rival logo is printed on the front of the unit above the control knob. The bases are round or oval in shape and were sold in various colors and designs. A date code is stamped onto the plug at the end of the power cord attached to each unit. The first two digits represent the week of manufacture and the last two digits represent the year of manufacture. Any plug with a date code from 0199 (1st week of 1999) to 1802 (18th week of 2002) is included in this recall.
Sold at: Wal-Mart, Kmart, Target and additional discount department stores nationwide from January 1999 through May 2002 for between $15 and $40.
Manufactured in: China
Remedy: Consumers should immediately stop using the product and contact The Holmes Group to receive instructions on receiving a replacement base.
Consumer Contact: Contact The Holmes Group at (800) 299-1284 anytime or visit the firm's Web site at www.rivalrecall.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.