|FOR IMMEDIATE RELEASE
April 12, 2000
Release # 00-097
|Proctor-Silex Recall Line: (800) 992-4616
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Kim Dulic, (301) 504-7058
CPSC, Proctor-Silex Announce Recall of Toasters
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Proctor-Silex Inc., of Glen Allen, Va., is voluntarily recalling about 95,000 toasters. The heating elements in these toasters can remain on after the toast pops up. This poses a fire hazard.
CPSC and Proctor-Silex have received at least 24 complaints from consumers of these toasters staying on after the toast popped up. There have been three reports of food fires, resulting in property damage to kitchen cabinets. No injuries have been reported.
These are traditional upright electric toasters with single lifters and four extra-wide slots that can accommodate bread or bagels. The toasters with model number 24205 are white, and toasters with model number 24208 are black and chrome. The model number, series code, UL logo and "MADE IN CHINA" are printed on the bottom of the toaster. The recall includes only toasters with series codes A0379 through A3279 or series code A2589 through A3289. The name "Proctor-Silex" is written in gray lettering on the front panel of the toaster. A control dial, labeled in units from "1" to "6" for adjusting the degree of toasting, and a bread lifter for raising and lowering the food are located on the front of the toaster.
Mass merchandise stores nationwide, including Ames, Bradlees, Burdines, Eckerd, Rite Aid, Servistar and Walgreens, sold these toasters from April 1997 through September 1999 for between $20 and $25.
Consumers should immediately unplug and stop using these toasters. For information on receiving a free replacement toaster, consumers should call Proctor-Silex toll-free at (800) 992-4616 between 8 a.m. and 8 p.m ET Monday through Friday, or go to their web site at http://www.proctorsilex.com/recall/
Consumers can also view a video clip about this recall (transcript). This is in "streaming video" format.
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.